Returns policy

Returns

We truly hope you adore your purchase as much as we loved choosing it for you. However, if something isn’t quite right, we’re here to help.

If you would like to return your item, please ensure it is sent back in its original condition, unworn and unwashed, with all tags still attached and in the original packaging where possible.

To begin your return, simply complete our returns form below stating the items you would like to return in the comments section and a member of our team will be in touch within 24 hours with the next steps.

Returns must be requested within 14 days of receiving your order. Once your return has been received and carefully inspected, refunds will be processed back to your original payment method. Please allow 5–10 working days for the funds to appear, depending on your bank provider.

Please note, we’re unable to issue refunds for items returned damaged, worn, or not in their original condition.

If you have any questions at all, we’re always happy to help 🤍

The sidebyside team xox